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Shipping Satisfaction: Cost-Effective Strategies for eCommerce Logistics

Receiving

  • Quality Assurance: Ensure goods meet quality standards.

  • Order Verification: Match received items with purchase orders.

  • Supplier Engagement: Address discrepancies or quality issues with suppliers.

  • Immediate Data Entry: Update inventory upon goods receipt.

  • Automated Data Capture: Use barcode scanners or RFID for efficient data input.

  • Data Validation: Ensure digital records match physical inventory.

Put-Away

  • Storage Strategy: Use ABC analysis for best storage locations.

  • Heat-Mapping: Visualize and improve inventory positions.

  • Safety: Store goods safely and accessibly.

  • System Updates: Reflect storage locations in the system instantly.

  • Location Verification: Validate inputted location data.

  • Action Tracking: Record put-away actions for traceability.

Picking

  • SLA Focus: Prioritize picking based on delivery commitments.

  • Adaptable Prioritization: Adjust order priorities as needed.

  • Customer Value: Prioritize significant customer orders.

  • Efficient Routes: Use technology for optimal picking paths.

  • Zone Picking: Use zones for faster picking.

  • Iterative Refinement: Regularly optimize picking routes.

Packing

  • Eco-Friendly: Use sustainable packing materials.

  • Cost Efficiency: Protect goods without excessive costs.

  • Customer Perspective: Ensure packaging meets brand standards.

  • Accuracy: Validate labels and documentation.

  • Compliance: Meet packaging regulations for global shipping.

  • Branding: Use packaging as a brand touchpoint.

Shipping

  • Carrier Review: Evaluate carrier performance regularly.

  • Strategic Ties: Partner with carriers for better rates.

  • Contingency Plans: Have backup carriers ready.

  • Customer Updates: Inform customers about shipping progress.

  • Clear Communication: Update customers transparently on delays.

  • Feedback Loop: Get post-delivery feedback to improve.

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Find out how our platform can elevate your operations. Offer to set up a test account for you, so you can try out the platform on your own time