A true omnichannel strategy include integration and automated flow of information throughout the entire end-to-end order process, including the order and inventory management system. If you are a current Magento merchant, you already know the benefits of having a future-facing, open-source platform to manage your online eCommerce operations on, but does your OMS play nicely with this system? If not, you could be experiencing hidden inefficiencies like inaccurate inventory counts, delayed orders and stockouts: all top reasons for customer dissatisfaction.
An omnichannel order management solution has to be able to integrate other enterprise wide systems for a fully seamless flow of business processes and information. Ecommerce, point of sale, shipping, financial systems, inventory management and warehouse management should all speak to each other. When business units are connected, merchants can fill more orders, decrease order cycle times and eradicate overselling, while getting products to customers quicker.
Omnichannel Benefits of the SmartStock360 Order Management Platform:
SmartStock360 was designed to seamlessly integrate with eCommerce sites running on Magento, both Enterprise and Community edition. Disparate systems and siloed business units are one of the main drivers of inefficiency in the order-to-door cycle, and ensuring the your inventory management system is seamlessly connected to your eCommerce systems brings these two criticals parts of operations management into one.
Ensuring that your eCommerce platform fully integrates into your warehouse management system automates the flow of information, resulting in reduced man hours and inefficiencies from manual information processing.
SmartStock360 and Magento-specific Integration Capabilities:
Are you a Magento Merchant looking to streamline your order management? Let’s chat about what SmartStock360 can do.