A true omnichannel strategy include integration and automated flow of information throughout the endite end-to-end order process, including the order and inventory management system. If you are a current online merchant, you already know the benefits of having a future-facing, open-source platform to manage your online eCommerce operations on, but does your OMS play nicely with your eCommerce system? If not, you could be experiencing hidden inefficiencies like inaccurate inventory counts, delayed orders and stockouts: all top reasons for customer dissatisfaction.
An omnichannel order management solution has to be able to integrate other enterprise wide systems for a fully seamless flow of business processes and information. Ecommerce, point of sale, shipping, financial systems, inventory management and warehouse management all should act as one. When business units are connected, merchants can fill more orders, decrease order cycle times and eradicate overselling, while getting products to customers quicker.
SmartStock360 was designed to seamlessly integrate with eCommerce sites running on major eCommerce platforms. Disparate systems and siloed business units are one of the main drivers of inefficiency in the order-to-door cycle, and ensuring the your inventory management system is seamlessly connected to your eCommerce systems brings these two criticals parts of operations management into one.
Ensuring that your eCommerce platform fully integrates into your warehouse management system automates the flow of information, resulting in reduced man hours and inefficiencies from manual information processing.
Integration Capabilities: